Terms of Service
Acceptance of Terms
By accessing or using InnerGate ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
We reserve the right to update these terms at any time. Continued use of the Service after changes constitutes acceptance of the modified terms.
Service Description
InnerGate is an online educational platform offering courses focused on mindfulness, personal development, and inner growth. Our guiding principle is "Mind First. Depth Follows."
The Service includes:
- Access to online courses with video lessons
- Progress tracking for enrolled courses
- Self-paced learning with no time pressure
- Community safety guidelines
Educational Disclaimer
IMPORTANT: InnerGate is an educational platform only. We are NOT:
- A substitute for professional medical advice
- A mental health treatment or therapy service
- An emergency support or crisis intervention service
- A diagnostic or prescriptive service
If you are experiencing a mental health crisis, please seek help from qualified healthcare professionals or emergency services in your area. Visit our Safety page for general guidance.
We do not provide self-harm instructions or content that could endanger your well-being. Our content is designed with psychological safety as a primary consideration.
Account Responsibilities
When creating an account, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be at least 18 years old, or have parental/guardian consent
- Use the Service for personal, non-commercial purposes only
You are responsible for all activities that occur under your account.
Payment & Subscriptions
Pricing
We offer monthly, yearly, and lifetime subscription options. Prices are displayed in Thai Baht (THB) and are subject to change with reasonable notice.
Payment Methods
- Stripe: Credit/debit card payments processed securely. We do not store your full card details.
- Bank Transfer: Manual transfers with slip upload for verification by our admin team.
Subscriptions
- Monthly and yearly subscriptions auto-renew unless cancelled before the renewal date.
- Lifetime access does not expire and is a one-time payment.
- You may cancel your subscription at any time through your account settings.
Refunds
Refund requests are handled on a case-by-case basis. Contact us at rigky4265@gmail.com for refund inquiries.
Content & Intellectual Property
All content on InnerGate, including courses, videos, text, graphics, and logos, is owned by InnerGate or its licensors and is protected by copyright and intellectual property laws.
You may NOT:
- Copy, reproduce, or distribute course content
- Share your account access with others
- Download videos for redistribution
- Use content for commercial purposes
- Remove copyright notices from any content
Prohibited Conduct
You agree NOT to:
- Use the Service for any illegal purpose
- Harass, abuse, or harm others
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Upload malicious content or viruses
- Impersonate others or provide false information
- Use the Service in ways that could harm yourself or others
Mind Safety Commitment
"Safety Before Depth"
We are committed to protecting your mental well-being:
- Self-paced learning: No pressure, no deadlines, no urgency tactics
- Exit always open: You can pause, stop, or leave at any time
- No manipulative tracking: We don't use dark patterns or addictive engagement mechanics
- Grounding first: Our content prioritizes stability before depth
Termination
We may suspend or terminate your account if you violate these Terms of Service. You may also delete your account at any time by contacting us.
Upon termination:
- Your access to paid content will be revoked
- Your progress data may be deleted
- Active subscriptions will not be refunded for the current period
Limitation of Liability
To the maximum extent permitted by law, InnerGate and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.
Governing Law
These Terms are governed by the laws of Thailand. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Thailand.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: rigky4265@gmail.com
These Terms are governed by the laws of Thailand.